Terms & Conditions

By purchasing this product, the client is agreeing to and bound by the following conditions:

Description of product:

Artwork produced with watercolour paints . The finished product will be presented in a mount and protective sleeve ready to framed. The work will be based on a photograph provided by the client.

Payment terms:

Direct Debit is the preferred payment method, where the client will be sent an invoice. The balancing payment is required before dispatching the product.

Deadlines and dispatching product:

A deadline will be agreed before starting the portrait. The client will be notified when the product has been dispatched. From this point, the length of time it takes to arrive is no longer the artist’s responsibility.

Delivery of the product:

The product will be posted via tracked delivery from the UK. The client will be given a tracking number. Protective packaging will be used.


Returns are not accepted unless there is something wrong with the product. The client should get in touch within 24 hours of receiving the product if this is the case. The cost of postage when returning any flawed products is the responsibility of the client.


The artist retains the copyright of the work, so therefore has the right to use an image of the work for portfolios, this website and social media*. However, for privacy reasons, permission from the client will be required before publishing family portraits. The client does not have the right to sell copies of the work in any way without permission from the artist.

Data Protection:

The artist will need to collect the following information: the client’s name, email address and address. This information will only be used to send invoices and to deliver the product. The client’s name will be stored to keep track of orders. Once the client has received the product, records of email addresses and addresses will be deleted. Any photos that have been saved or printed will also be deleted or destroyed.

*If the painting is a gift, an image of the work will not be published on social media or this website until the gift has been received.

Laura Muldoon Design

© Copyright 2021 - Laura Muldoon Design - All Rights Reserved
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